Kim

Review of Coggin Nissan at the Avenues

This is my 3rd time here since moving here from Ch...

This is my 3rd time here since moving here from Chicago area. I decided to go to a dealership because that's what I'm use to going to get my car serviced for oil changes since I had free ones at the one back home. SIDENOTE: It sucks that no one around will honor my punch card I received when buying my nisssan in Elgin, IL but I get it. Any way first time was fine was impressed by the cool waiting room with the theater, video games, soda/coffee and popcorn-they have a normal boring one back home. My 2nd and 3rd time there not so much, had over an hour long wait and this last time was 2 hours and 10 mins....this is with an appointment. Like a previous review I read, I too was told my car was almost done and was just being washed after an hour of that the guy helping me went to go check on it and told me it was just sitting there waiting to be washed. Well that never happened. He brought it up unwashed to get me out of there...I guess he could tell I was getting pissy ha. Same thing happened last time, I never got the wash I was promised and WAITED for. Thank god my appointment that I had to get to after this oil change was cancelled otherwise I would of been LATE! You know its bad when the employee is bitching about the service there as well. He seemed disgruntled and tired and getting yelled and and feels as if he has no voice even if he were to say anything is the impression I got. I called and left a message for the manager after I left to talk to him about this before I wrote a review... Still waiting for that call back. I guess he'll read it on here.