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BEWARE THEY LIE AND OVERCHARGE. YELP IS 1 STAR. ...

BEWARE THEY LIE AND OVERCHARGE. YELP IS 1 STAR. They are obviously manipulating their ratings on Google. Wow where to begin. I had a ceiling fan light stop working two weeks ago and decided to have it fixed. I live less than 5 minutes away from this Gillece plumbing, hvac and electrical company and as I like to patronize local businesses I figured we would try them out. My wife and I both work so we needed a service appointment after 5:30 pm. The initial phone call seemed promising. I wasn't crazy about the $65 service visit fee but they told me this would be deducted from my bill anyway so I scheduled the appointment for the following Friday. Friday morning comes and my wife and I both get phone calls from Gillece at 10:30am trying to reschedule our appointment for earlier in the day. A bit irritating since I clearly told the gentleman when I made the appointment that we both worked but no biggie. They called later in the day and said they couldn't make the appointment and wanted to reschedule for early the next day (Saturday). Again irritating but things happen, no biggie. Saturday comes the service tech come and diagnoses the problem, a loose wire, good I don't have to replace the unit. Well then it gets interesting. This guy tells my wife the bill is $195. Apparently this guy wants to charge for a trip charge of $65 and a "flat ceiling fan fee" of $125. Not at all what the guy who made the appointment said. My wife said no. (good for her) She asked what the hourly rate was. The service tech LIED straight to her face and told her it was against the law for him to charge her a hourly rate because of some made up PA statute. ( I looked there is none). We ended up paying $125 to fix a loose wire for 10 minutes of work and learned a valuable lesson about never using this company again.

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