Larry Day

Review of Clarkson Company

My A/C quit on a Friday at 6:30 pm and it was 90 d...

My A/C quit on a Friday at 6:30 pm and it was 90 degrees outside. I first contacted another company that had "24/7 emergency repairs" on their web site. Their 1st available slot wasn't available til Tuesday, so much for emergency repairs, clearly don't understand their job or care about customers.

So I called Clarkson and Company and got a quick call back from Mark. I didn't need service that night and Mark committed to give me the first slot on Saturday. Saturday morning, Mark called when he was on the road. He had the problem fixed in less than 45 min. Now I know who to call if I have a problem in the future. Thank you Mark and Clarkson & Company.