This resort is not good. Well let me start off wit...

This resort is not good. Well let me start off with the electricity crisis. The whole island has electricity and this was the only resort that had power cuts. Some people were stuck in elevators for an hour. Later talking to the cab driver, he said that this is very common in sugar bay. The phones do not work. If I have to call front desk, then I have to use my cell phone and search out their number and then they pick up. Their extensions also does not work. Their site also does not work. My friend wanted to cancel his booking. They asked them to click on a link on their website and the link was broken. It took them 3 hours to talk to the reservation office.

If I had an option of giving this resort half a star, I would gladly do it.