First and last time customer! Came here because th...

First and last time customer! Came here because they were open on a Sunday and I was in a rush to get my hair done. A simple cut and balayage. One of the co-owners did it, and although the cut did turn out well, the highlights that were put in are choppy, with horizontal lines left throughout my hair and not balayage as asked/shown. She did not blow out my hair when I verbally requested near the end of the appointment because I was out of time (even though there were no appointments waiting, I believe they were getting close to closing after 1pm on a Sunday, although their hours listed open until 4p) and I had not noted such when the online appointment was made. I felt extremely rushed by the end of it, and although I understand that I did not include a blowout in my appointment request because I was unaware it was required, I was unpleasantly surprised that one of the co-owners would not take the extra half hour to do a blow out on a first time customer, who as a result will not be returning. Not even an offer to spin around and see the back of my hair. I ll be returning to my usual stylist at the end of this month to have her fix the choppiness that was left from this appointment. I m an extremely reasonable and sweet person, but I was truly put off when I considered the appointment as a whole.

Bright side, I felt safe in terms of Covid precautions and the prices were very reasonable.