Nicely positioned 5 star resort (which I will rate...

Nicely positioned 5 star resort (which I will rated 4* when compared with other resort) due not many amenities in resort and areas which is ready for renovated.
My frustration for 3 stars rating was dining and lunch experience - we have in our package 1 dinner and 1 lunch which we could not use due restaurant capacity and as we try 2 times early morning in 3 days to book dinner restaurant was booked - if we know that we will book 1mts prior arrival to have dinner there. Because we was losing 25min under building trying to find parking we was late 2 min after 2:30 and we been told chef not taking more orders even if is lunch up to 3pm then we went to swimming pool bar trying to order 2 pizza for kids and we been told they running out of pizza base (OMG 5 star resort running out of pizza base???) We feed kids and our self in MC Donald next door.
Shame on you 5 star resort Versace you let your guest to leave resort hungry and angry.
Generally Australia has one of the worst hospitality services in the world beside this hotel