AMAZING! My husband and I just stayed here in Marc...

AMAZING! My husband and I just stayed here in March of this year for an anniversary trip and we loved this hotel. The photos online don't do this place justice. I loved how the lobby is indoor/outdoor with the view of the beach and pools. The flamingos and swans are a nice, interesting touch. The pools are beautiful and kept very clean. The rooms are comfortable and cozy, and the bathrooms are nice as well. I liked the open layout of the room.

I also liked that there was plenty to do in the immediate area and we didn't have to drive far to find fun restaurants and great public beaches when we wanted to wander away from the hotel beach, which was very nice in and of itself. Black Rock Beach and Lahaina Harbor are both very close (BRB within walking distance) and the snorkeling there is awesome. So beautiful.

The only reason I gave this hotel 4 stars instead of 5 is because of housekeeping. We were there a week and spent most of our days out and about, and by the time we came in to shower and get ready for dinner around 4:30 or 5, they still wouldn't have cleaned our room. Twice we actually had to track the maids down and ask them to clean our room and they would seem confused as if they didn't know why it hadn't been cleaned. Then when we would come in at night the bed would be made very sloppy, like it was an afterthought. Overall though, I would definitely stay at this hotel again. Seems to be a great family hotel.

The biggest thing for me was their customer service. On our last day our flight didn't leave til 10 pm, so the hotel extended our stay til 7 pm that evening for no extra charge, which impressed me very much.

Great hotel. Great experience.