Abby

Review of JW Marriott Starr Pass

The parking is so freaking far from the actual res...

The parking is so freaking far from the actual resort. It is like "Welcome! You will now walk a mile to get to the front desk!" Absolutely ridiculous. The hostesses at the Signautre Grill were also very rude to my younger sister when she had recently broken her ankle. I rushed down the stairs to tell them that she (and her friends) would be there in just a minute and they said to me that they were going to give away their table because they were late. I explained that she had a cast and her friend had crutches so they were looking for the elevator (which wasn't easy to find). I helped the girls get into the restaurant and seated and the place was basically empty. Piss poor service for the rest of the night. They arrived at 6pm and didn't get their food until 8:30pm. News flash, Starr Pass, just because they are kids doesn't mean their family doesn't stay at the resort often! You lost customers that have been staying (and golfing) with you for years.