Glen Woodward

Review of Colleyville Municipal Court

Do you go to college out of state so you have to p...

Do you go to college out of state so you have to pay a ticket remotely? Do you want to talk to someone when you call the Court's phone number? Do you want the process to be as easy as possible so that you don't have to devote half of your day to trying to figure out to pay your ticket?
Well if you have to pay a ticket remotely, you can first visit the Colleyville Municipal Court website that is so cluttered and confusing that it almost feels like they're trying to stop you from paying your ticket so that they can milk more money out of you. When you give up on trying to navigate the hellscape they call a website, try calling the phone number posted online! You'll be greeted with an automated answering machine to direct your call, that is even more confusing than the website, except now you can only make decisions based on sound. Hope you don't need anything to be repeated, because boy does she talk slow! Want to talk to a real person? If you manage to find the super secret option to talk to a live representative, don't get your hopes up! It'll ring, and ring, and ring until you're greeted with something we all want to hear... The option to leave a voicemail! Don't worry. They'll call you back, and tell you that you have to pay it either through a phone service or online. I recommend finding out how to pay it online, because doing it with the provided phone service is more expensive. Is their any benefit to paying more over the phone? Nope! Either way your forced to enter a plea of no contest! On top of that, there's a nice little service fee for you to give them your money. Now your hundreds of dollars out of pocket, you have a fresh conviction added to your record due to the forced no contest plea, because of that your insurance rates go up, and you've wasted half of your day!

I would rather stare directly at the sun through a telescope for three days straight, than come anywhere near this city and its soul sucking court ever again.