I truly enjoyed the attention to superior and pers...

I truly enjoyed the attention to superior and personalized service that I experienced at the Sandton Hilton.

In particular the food service was exceptional. I was always greeted with a smile and cordial manner by Bongi, the foodservice concierge. She made it a point to call me by my name and inform all of the service personnel of my name. She personally searched for a table for me during a busy period, and always asked how my day and evening was upon greeting me. Her beautiful personality and professionalism added an element of enjoyment to the wonderful food service and menu.

Rafilwe provided excellent service for my breakfast dining. He always supplied my needs as far as beverages, and special requests. His diligent, caring and professional manner impressed me and I could tell it was a sincere passion for excellence and superior service that drives his conduct.