The staff was amazing. They went above and beyond ...

The staff was amazing. They went above and beyond to make sure my kids had a great Christmas experience. Offering things I didn't even know were possible! Milk and cookies whole reading a story in an elf costume??? Who thinks about that? They covered everything and the attitudes said they cared. Our cruise to the North Pole was cancelled and they offered a lower rate and then pointed out when new shows opened the next day. They handled the tickets and everything. Breakfast was amazing as well. This is by far the best hotel experience I've ever had. I'd recommend this hotel to anyone and everyone!