Sadly was not that impressed with this hotel. From...

Sadly was not that impressed with this hotel. From reception to room it was just pretty mediocre and actually found reception a bit stand offish and arrogant to be honest. The service staff like security, car chauffeurs were just lovely but reception experience was detached and patronising. We were charged double on 2 separate credit cards despite being told in no uncertain terms that this would not happen by reception. On arrival reception guy was just about understandable as he was mumbling and speaking really fast with a heavy accent. He was just doing necessary conversation only making hardly any eye contact. Room was not designed ideally . Shower was lovely though so was location and service staff. Dissapointed as had high hopes for our last nights stay in gujarat as expected a far superior customer relation.. Given it 2 stars as we felt unwelcome and you never forget how someone makes you feel.