J

Jess Jacobs

4 years ago

these people are truly amazing. when i got my Picc...

these people are truly amazing. when i got my Picc line in i was not happy i pretty much thought my life was over. the nurse came out to my house and explained to me everything i need to do. she was very friendly and we laughed and joked around she made me feel like i have known her forever. also every time i have had a problem weather it be from breaking out to my medication to getting my medication Delivered earlier Darrin Williams has always been able to help. when i could not get a hold of a nurse. he was able to get me a direct line to talk to a nurse so i could get answers . he has always asked someone if i have a question and he does not know the answer so i am not left being annoyed. i called today because i went into full on panic mode when they told me that my medication would not be delivered till tomorrow night when i was leaving town tomorrow morning. he said that was no problem and they could get it out to me today. you can tell cares about his job and helping people. everyone i have talked to there weather it was a nurse or the pharmacist have all been super helpful and enjoyable to talk to. Thank you to all of you who have helped me and made this experience much easier than i thought it would be. to all of you who are about to write a negative comment remember these people are doing everything they can to make you feel better and to make you feel as comfortable as you can. everyone has a bad day and if you have a bad experience or something is not working tell them and be respectful. they will be more than willing to help you or send someone out if something is not right. they are just trying to make you feel better! if any of my friends have to get a picc line or a port ( which i hope they never do) i would highly recommend them going through Fairview. the last thing people want when there not feeling well is someone who is going to be angry all the time the people at fairview home infusion make you feel important and ask you how your day is going and actually truly care if you are having a bad day.

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