Hate to even give one star. Placed our 2019 traile...

Hate to even give one star. Placed our 2019 trailer with this dealer on consignment. Previously we purchased two trailer from them, never used their service department except for two major warranty issues: a/c not working properly and drain plumbing too close to the ground. We also bought a $500 hitch from them that we had ongoing problems with. We were never impressed with their customer service but chalked it up to a small town dealer. They posted the excellent condition trailer priced within $5k of a new one. We had to request they drop the price thinking they were using our used trailer to entice a new trailer purchase. 2021 was listed directly under our used trailer. Our frustration continued with our calls never being returned. We got a call the day the trailer had a buyer but had to continue to try and get updates over the next week with no call backs. We finally got Niko on the phone 7 days after the buyer was given possession of our trailer. We continued to carry insurance on the trailer for a week after it left their lot and before they had payment. We actually got a check in the mail 9 days after the new owner had the trailer. The dealership deducted $756.00 for an inspection. Their explanation was our tanks were full. This was not possible. We drained the tanks and had the black water tank cleaning equipment on for 30 minutes. We are well aware of the time because it was the last thing we did before driving the trailer from Trinity to Sealy. The dealership is claiming they pulled the tanks down to inspect. WOW, never heard of that before as part of an inspection. Can t understand why they even would think that was necessary. So, a two year old trailer that possibly the cleaning mechanism in that black water wasn t working properly became our problem???? We have been RVing for 18 years and never had such a stressful situation as we had with the sale of this trailer. The customer support sucks. Beware