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I recently had a very difficult 4x4 and grinding n...

I recently had a very difficult 4x4 and grinding noises while driving in 2wd problem with my 2015 F-150 that took 53 days to return the vehicle back to me in normal working order. I first started this repair journey with Salem Ford Hyundai in NH. After weeks and weeks of being told it was repaired and wasn t and just horrendous service from every aspect of their service Dept (even with a Ford motor Co. investigation case on the truck) I decided to rescue the truck and bring it to Kelly Ford in Beverly MA. I had previously owned Nissans and always had good luck at their Lynnfield store. Well lets just say Kelly s service Dept was great from Mike the service manager to Steve my technician and Danielle in service who delivered something to my work that I had forgotten in my truck. They updated me with the status the whole step of the way and even showed me the findings to make everything perfectly clear. They found the issue and got the truck back to me in original working order. This truck issue I had has caused me a lot of stress not having this truck during winter storms and going back and forth to the dealer with improper repairs. Ford Motor Co was no help at all which was a huge disappointment. In the 53 days of this mess only Kelly Ford was able to help me get through it and back on the road. Highly recommend Mike and his team in Beverly MA.

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