For a classy hotel, I am very disappointed with th...

For a classy hotel, I am very disappointed with the hotel staffs. They are unprofessional when dealing with customers. First come first serve basis is not in their book. They rather entertainment foreign guests first leaving behind local guests waiting. This kind of mind set is unacceptable. We have to wait for almost an hour for them to get ready my apartment. This is ridiculous. We reached the hotel around 2 pm and was given the room card around 3 pm. Check in time for most hotels are 2 pm. The hotel management should look into this matter. Guests are paying the same amount for the rooms. Why are foreign guests given special treatment or priority?