The Crow

Review of Grand Serai Luxury Hotel - Mit...

Having visited 5 star hotels in the past (Aldemar,...

Having visited 5 star hotels in the past (Aldemar, Robinson Club etc.) I consider this hotel to be heavy
4 ****. Impressive as a theory, the Sarai type concept, but in practice a normal failure (without balconies, tragically low lighting in the corridors !!!) It is not justified in any (but in any) case to wait in groups and have the heating off! Let people enter a refrigerator room !!! There should be dust fluff on the floor (we are always talking about supposedly 5 ***** hotel).
Most of the hotels I have visited on a daily basis include maids for cleaning, etc. So far so good. But when there is a card (hung on the door) which you hang if you want to change your sheets then no one has the right to enter. This happened for two days in a row without even changing our sheets (5 ***** did we say?). Another crazy and incredibly annoying. Every afternoon after about 18:00 the doors ring (!!!) and the bells from the room service do we want something! If it is ever possible, as if if we wanted we did not have hands or phone to call !!! Tragic! Needless to say, they woke us up both days by chance !!!
And the biggest joke! Underground parking-building-open vineyard!
Double triple parked cars inside. Not a single person should be careful not to enter any clever .. Normal building walls (not even plaster has fallen) cables were hanging .. And the grand finale .. When you enter the parking lot-building-open vineyard sign that says that the hotel of 5 * **** DOES NOT BEAR ANY RESPONSIBILITY IN CASE OF DAMAGE etc etc !! Ok you do not have space for enough parking. Put a guard 24 hours. Is it such a big cost? They cover the business with a sign and if you disagree (while you have paid your stay normally) put your car outside wherever you find it.
Just funny. I mention them simply because it is tedious to constantly sell us seaweed for silk ribbons. 5 ***** is not the hotel. 4 ***** maybe.