Have had mixed experiences. Despite a couple prev...

Have had mixed experiences. Despite a couple previous positive and neutral experiences, the most recent time, the operator was rushed and short with me when we set up the appointment. They did not have appointments for 10-14 days and set up a window on Friday for 2-5PM. We called at 4PM to get an update since we had to leave by 5:30 and the operator said she was just getting ready to put a call out to us that he was on his way but he did not call us until 5:40 saying he was on his way. By that time we were had left to something we had planned around their appointment time they had given us. So after waiting two weeks for them to show up, they are late and missed us and now we need to reschedule and probably wait another two weeks and who knows if they will show up or not. Trying our luck with another plumber next time.