Me and my partner introduced ourselves at 9.40 am ...

Me and my partner introduced ourselves at 9.40 am for the visit of the child booked at 10 am and after waiting in the room we were informed that the doctor for health problems was not there ..... they said they tried to contact us , but on the phone the call is at 9.12 (....), the result was 4 hours of permission smoked by me and my partner and the child's lost school, now the visit has been moved to May .....