I was kept in touch with most of time, except when...

I was kept in touch with most of time, except when I wasn t contacted about my canceled court appearance after I was sitting there waiting. I got sent wrong paperwork by staff once. After my hearing I was told they would send me my medical records, but never received them after almost 6 months now. Was going to call lawyer and ask, but I didn t even know his name. They were really great on doing the paperwork that I would ve had to do. One thing that needs improvement is as soon as my case was approved there was no contact. They got the job done though so they get the 4 stars.