Doctor Emi

Review of Eau Palm Beach Resort & Spa

There were some things that were exceptional about...

There were some things that were exceptional about this hotel. The rooms are sparkling clean as cleaned twice daily anathema concierge had the best recommendations. My spa facial was also great. Two glaring misses- first service and second the main Mediterranean restaurant. First the service- the only spa day o had was my check day since I had a late flight. I booked more than $700 in spa services and yet this hotel insisted.on charging me $100 more to be able to return to my room after I was done in the spa, finish packing, put my spa clothes away and get into travel clothes. My last appointment finished at 2:45. I think this was poor form. I am in the service industry and would have bent over backwards to make sure a high dollar client was relaxed and happy so that they would return. Also the food was terrible. I never tried Angle restaurant but the other ones made nothing fresh and an expensive steak was served with mushrooms they didn t even bother warming up.