I've not had an opportunity to visit in person, he...

I've not had an opportunity to visit in person, hence the four star review, but I was able to order a book online that I'd been wanting. It hasn't been published outside of the Netherlands yet. The staff responded in a timely and courteous manner to my e-mails and went above and beyond in spite of the language barrier. They helped me with everything I needed. The book itself arrived within a week and a half and was in excellent condition except for slight peeling at the top of the spine, although that probably occurred during packaging. If I ever need another Dutch book I'll be sure to come again!