ganesa ratnam

Review of ITC Grand Central, The Luxury ...

Have had great experiences with ITC hotels.. In pa...

Have had great experiences with ITC hotels.. In particular with ITC Grand Central.. Excellent staff, Extra ordinary Service from every member of this property.

Unfortunately Club ITC Culinary team( along with the program manager) is working hard to undo all of the good work of the Hotel Staff. Unprofessional team, lackadaisical attitude and worst lack integrity completely. I actually am wondering whether the program manager and team members are actually employees of ITC Hotels.. Such is the attitude and they are shattering the brand value of ITC Hotels.Hope they address my issue and effect the refund immediately in their own interest. Never will i recommend any one to enroll in this program managed by such a unprofessional team.