Just when I had some hope with service they did it...

Just when I had some hope with service they did it again. Tried to book an appointment to do an important recall regarding potential loss of steering on our truck. Was told would be 5 weeks out since they are too busy doing recall work and won't do anymore until then. WHAT?? I can get an appointment for other work almost immediately, but a potential loss of steering, NO CAN DO. Something tells me they don't make as much money on recall work, so they are prioritizing profits over a potential life threatening issue, i.e. loss of steering. Shameful. Will NEVER be back for service or to buy my next vehicle.