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The worst service dealership ever!!! Unless you bo...

The worst service dealership ever!!! Unless you bought a car from there and paid for extended warranty do not, and say DO NOT bring your car there.....had a repair done $1600 worth left the dealership with in 30 minutes the same warming light went off.....brought it right back and they claimed it.might be something else. Brought it back low and behold they found something else which would cost me more money to fix. They called left a message I called them with in 2 minutes. ..now the service is closed and miraculously everyone has left for the day. Called for a manager ....no return call....emailed the manager said he would call back....never did. They even had one couple waiting for the car and totally forgot they said they were waiting. If they didn't ask what was going on they would've helped close for the night...after being on the dealership for 6 hours they finally gave them a loaner. The best is my fault took my car for a simple oil change because I was unable to do it the moment and was there waiting....they claimed to find a leak(which before then never had one) but instead of telling me where it was while I was in the showroom. ..they claimed they couldn't find me! They have my cell phone/email and let's not forget I was sitting in the waiting area right in plane sight but the couldn't find me. Oh and if you drive a manual transmission. ..don't bother 90% of the staff including the mechanics can't drive one...had to get my car.in the parking lot meanwhile EVERY other person who picked up their car did in the garage.

Update 2/11/17

So after bringing my car back the same day I picked it up from the repair that they didn't fix ...and dropping it off in 1/24/17 in which they gave me a loaner ( mind you I have a 2009 S5 6 speed) they gave me a station wagon automatic that drinks gas like it has a hole in the gas tank. So it's now 2/11/17 and still my car isn't fixed and will get the lovely courtesy calls of my car will be ready the next day just to get a call when the service dept is about to close to be told another day it will be ready.....and will be given the lame excuse time and time again tomorrow tomorrow. .....I was supposed to get a call today (2/11) at noon about my car.....waiting waiting waiting. ...no call 550pm. THE WORST DEALERSHIP EVER. Stay tuned for the next bullshit excuse on Monday.

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