I am done with Honda, it makes no sense for my fam...

I am done with Honda, it makes no sense for my family to spend the extra money at Honda when they no longer have a reliable trustworthy service department. I trust nothing done there anymore!! Your system and service has gotten worse and worse over the last few years. What happened?!! My entire family has only had Honda cars/vans and SUVs for the last 20 plus years but that is going to have to stop. I am not at all sure the service will be any better anywhere else but I know I can at least spend a lot less. It s a shame, you use to be the best!!