Lucas Liew

Review of Sofitel So Singapore | The Sin...

Very poor service and unsatisfactory room.

Very poor service and unsatisfactory room.

Stayed for 2 nights during the Christmas period last year.

Cons:



- Asked them for panadol on the phone. They say they will call back but didn't.

- Sand in the bathroom. After housekeeping cleaned up on the 2nd day, there was still sand.

- Phone headset was not working

- Aircon remote was faulty

- TV hdmi doesn't allow connection to my laptop

- Restaurant food wasn't good. The meat in the bak kut teh was really tough.

- Asked for cutlery from the cafe to bring to the room and they hesitated to give it to me.

- Asked for water but it didn't come.

- Asked for water again and they gave me less bottles than I asked for.

Pros:

- The pool looks nice