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Andy Garcia

3 years ago

I visited the site as a first time patient. Here a...

I visited the site as a first time patient. Here are my observations:

1. I was surprised at the wait time to see a doctor. Almost 3 weeks! They explained that this unfortunately is the wait time for new patients. Existing patient appointment times are more readily available.

2. When I got there, my wait time was about 30 minutes total. However, I lent some of the delay to filling out 1st time patient questionnaires.

3. I took a few moments while in the waiting room to ask people what their typical wait times are. Yeah, I'm that kind of guy. I was told by a majority that although it varies, typical wait time is ~20 minutes. Acceptable in my book.

4. When I was called back, the attendant was quite nice and gave a very thorough review of my medical history.

5. There was a wait time of about 20 minutes while waiting for the PA to see me. Yeah, it looks like they overbook but if you're going to make money in this profession, it's a necessary evil. All in all, this was a reasonable wait time.

6. Finally saw the PA and she took well over an hour with me. I have never had a more thorough review and in-depth discussion with a medical professional. Those of you who had to wait extra time... Yeah, that was my fault.

7. As far as the facility is concerned, it look a lot like every other facility. In terms of cleanliness, I've only seen cleaner when visiting a NEW office. There were the usual minor, minor things they could do, I'm sure. But all in all, they were on par with most facilities.

I had a positive experience at this office. I really like that they perform their own blood draw. It sure beats having to go to Quest!

I'll be visiting them again soon and getting the same level of attention and care I received on my first visit. 4/5 stars.

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