I was looking at a pre-owned Ford Escape for my pa...

I was looking at a pre-owned Ford Escape for my parents and wanted to have a pre-sale inspection completed on it. I was not able to personally bring the vehicle in because we live 4.5 hours away. I coordinated with Susan on what I wanted to accomplish and she was extremely helpful.

Once the inspection was completed she called me with the results, emailed me the inspection list and even sent me a list of what options that particular Escape had on it. Along with the results she gave me pricing options for the repairs.

It was an outstanding experience even though she knew that we were about 4.5 hours away and not a local customer.

I would highly recommend this Dealership for any service work you may have. Be sure to ask for Susan Macri.

Thanks for outstanding customer service!!!