DeAnna Bevilacqua Review of Marshalls
Overall, a good car, but not a great experience. I...
Overall, a good car, but not a great experience. I found a car on their website and spoke to 2 different salespeople over the phone for awhile before making the decision to travel 3.5 hours to come get it. Over the phone, I was assured that there were absolutely no issues with the car, and confirmed that there was no damage to the car from a rear-end collision that I had seen on its Carfax report. They also told me its tires were in good shape. When I arrived to pick up the car, it made a loud squealing noise as soon as I turned it on. The salesman told me it was the AC compressor and that I would probably need to buy a new one at some point (this was the first I'd heard of this). I had them pop the hood to check it out and there was a massive pile of branches and leaves in the engine bay (the actual cause of the squealing), which was an obvious sign that they had never even looked under the hood before selling the car. Some of the leaves were already burnt, and needless to say, that would have been a huge fire hazard if I had driven all the way back home like that. A couple of wires had also been chewed through by whatever animal had made its nest there. I also found that the trunk was dented from the rear-end collision (despite being told there was no damage), and the tires that they had said were in good shape ended up failing inspection. Overall, I was able to get the car I wanted but the experience was definitely sub-par.
Comments: