Problem has been resolved Sept Update. Eurotech ca...

Problem has been resolved Sept Update. Eurotech came out again today they were 2 hours late AND they had the wrong size glass. Again! They need a no star rating. As we are getting close to our one year anniversary of poor customer service with them. IN RESPONSE TO OWNERS POST I am sorry your employees lied to you. Your salesman stated it WAS a Eurotech installed window and they would wave reinstallation fee if I purchased your 3000$ roof insulation. And I fell for it My error. It is now September. We have contacted you 3 times. Window is still broken I no longer trust you will fix window correctly. Calling lawyer and new window contractor on Tuesday.!!!!! Still waiting for them to come back and finish the job they started in January. Guy broke window trying to remove then realized he had wrong size replacement.it is now the middle of June I spent winter with broken window. sales rep called last month trying to sell me something else....how hard am I laughing. I I'll be filing complaint with BBB.