worst customer service I have ever dealt with in m...

worst customer service I have ever dealt with in my entire life! I purchased a warranty for the car and the guy talk me into getting a service warranty for oil changes and check ups. Once I did my research I decided that I wanted to cancel that warranty and they chose the wrong one to cancel after I explained very clearly which one I wanted canceled. Which is fine if they fix it but the lady I spoke to told me it was my fault and they couldn't help me. They will not respond to my phone calls, and to top it off my car that I just spent 37,000 on is in the shop with no money because of this mess! So if you want honest reliable people you better go somewhere else because they are a JOKE!