most of the people who work here are nice, and it'...

most of the people who work here are nice, and it's cool they have used gear and you can borrow tools. They need a system (pull a number like at the DMV or make a line or something) so that you don't awkwardly stand around for 20 minutes trying to hook in a busy employee's eye contact as they divert their attention away from you in order to get some type of acknowledgement that they see you and will be with you soon.