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BEWARE of the BAIT and SWITCH!

BEWARE of the BAIT and SWITCH!
Yesterday I contacted this dealership in regards to a 2014 Honda CR-V EX-L (which is STILL on their website). I was emailed and then called by Tom Donovan. He wanted me to see the car and told me he would have the car ready for my visit. I live 65 miles from Tyson's Corner and told him I'd be in that evening. He sent me a confirmation email stating he would 'reserve' the car.
When my wife got home @ 5p I sent a reply email stating I would leave now.
As you know traffic on 495 is horrendous. At 6:45p I was now approaching Cabin John and deep in the back up. I received a call from Zen who introduced himself as a manager. He said he was calling to tell me the car was not available. He said he wanted to call me before I left (1 1/2 hrs ago). He advised me the car had been sold Saturday (and this is now Wednesday).
We went to the dealership anyway since it was only 2 exits beyond. Seems everyone was aware of the 'phantom' car. I was sent out to the lot with Arvin who told me they had received many calls from all over, even Jersey about this car and yet it was STILL on the website.

They then of course asked if I'd like to buy a new Honda, of course I'd drive all this way to buy something I could have bought at home.

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