Dlanor Sdlonyer

Review of L'Fisher Hotel, Bacolod city

I have heard and read numerous reports about this ...

I have heard and read numerous reports about this particular hotel. Every person has their own individual experiences, and I found some things quite favorable here; as well as some unfavorable. Let's begin with the room itself,.. very clean, spacious and modern with many conveniences. Unfortunately there was no "view" to be taken advantage of in the event you chose to relax on the balcony..( just transformers, power lines and alley ways). The food was good at the breakfast buffet in the morning ( however be alert when booking this room as "included breakfast", applies only for two, and did not include our six year old son. Of course we inquired how much it would be to add our son to the breakfast buffet, and the only option was the adult price...(no option for children?).
The rooftop restaurant was horrible.. we were charged two service fees for the same order! On one occasion the beverage we ordered was brought in a dirty glass and had ants ( of course we sent this back). Service was slow and careless. The only positive with the rooftop restaurant was the "Live Band" and the freshly made brick oven pizza, and the chef was very polite and friendly.
The front desk staff was great, very professional and did their job well, in addition to the porters, security, housekeeping and other service staff. I'm not sure what happened to the food service crew on the rooftop, but they barely deserve even one star.
As far as the servers and staff at the breakfast buffet (main building) they were great,...professional and very helpful.
I would definitely stay here again, however they need to examine that pool top area more closely. Oh, one last thing... I definitely need to mention all the ladies at the rooftop salon.. they were "awesome". My wife and son both got haircuts there... (and the wife.. manicure/pedicure as well). Great pricing and very professional.