I had a good experience with the service. I was to...

I had a good experience with the service. I was told my vehicle would be ready at 4 pm, it was almost 5 pm and I had not ben updated. So I sent a message to inquire. I was informed it d be ready in 25 minutes and they sent a ride share to pick me up. When the young man brought my vehicle out, he was super apologetic about the delay. The delay was not a big deal for me that day so I was not upset. I appreciated the young man owning up to the mistake (whatever it was) and apologizing. I felt bad for him because it was really not a big deal but I truly appreciate and admire the young man. You don t see a lot of people taking responsibility these days.