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Update:11/22/16

Update:11/22/16
I had a plumbing issue with my Kitchen Sink backed up since 11/17/16 . I relentlessly pursued this with the Building Management, and they responded speedily, had a plumber out and promised me that this would be resolved by the end of the day today. The Manager, Aaron, personally called me to assure this and was followed up with a written email and phone call by the Assistant Manager, Ingrid. I commend them for this speedy response and resolution!

Benjamin Julian 11/22/16

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I currently rent an apartment on one of their properties (Spring Shadows Apartments on Kempwood, Houston, TX). Its been a little over 2 months since I have rented here, but the plumbing and drainage sucks big time, and I have had issues with both the toilets being backed-up simultaneously, had kitchen sinks overflow, had sewage come into my bathtub from the drain, had the commodes constantly overflow whenever we flush, spilling the sewage onto my bathroom rugs, creating a disgusting slew for us to clean up every time we flush.
Its now been over a week that I cannot flush either of my commodes, the bathrooms reek of vile odors, and its just been so unhealthy and sickening to live in this apartment.
Last weekend, even though the complex was aware of this, the staff went home, switched off the emergency answering service, and we were left in the lurch.
Today, a week later, they say its still "being worked on".
I have sent multiple mails to them of no avail!
Management's callous attitude coupled with this constant issue of the plumbing and drainage, leaves a very sour taste in one's mouth when dealing with this apartment management, and as other residents have told me, the best recourse is probably a legal one or one involving the BBB, as nothing seems to be getting done with this dire environmental and health hazard happening in this apartment complex!

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