j

joy adkisson
Review of Sons Honda

3 years ago

*FIVE STARS FOR WELLESLEY

*FIVE STARS FOR WELLESLEY
*THREE STARS FOR THE FINANCE DEPT

I purchased a CR-V from Sons Honda in February. Wellesley Mellish helped me during my search for a vehicle, over the course of several months, and was extremely helpful. He truly has a great knowledge of the vehicles, which was so helpful, as I had a lot of questions. He was very patient, never made me feel pressured or rushed, but I appreciate his honesty and kindness most of all. Since purchasing my vehicle, he s followed up to make sure all is well and to ask if I have any need for help with the technology of the vehicle. I had a great experience with Wellesley as my sales agent. I RECOMMEND YOU SEE HIM WHEN PURCHASING YOUR NEXT VEHICLE. Thank you, Wellesley!

As far as the finance department, I have to say they were thorough and nice, but I didn t appreciate the pressure they put on me. I decided to set up my auto loan with my credit union before purchasing a vehicle, and because of this, in my opinion, they didn t appreciate it. I was approached multiple times by multiple people on their team, trying to sway me to use their finance department to purchase my vehicle. Even after I made it clear TO SEVERAL PEOPLE, once we got to the actual signing portion of the process, they continued to pressure me with multiple offers on warranties and ask why I wasn t financing through them. I understand their motivation for asking the questions, however, it was unprofessional, stressful to the buyer, and unnecessary. This part of my experience would possibly cause me to reconsider coming here again, but in all honesty, I would probably have this experience at any place, unfortunately.

Comments:

No comments