I depend on my personal laptop to be reliable. Whe...

I depend on my personal laptop to be reliable. When I kept getting error messages as it tried to boot up, I reviewed comments concerning computer repair places in the Newton MA area and called CTS because they had consistently positive reviews. Not being able to leave it, I made a 5pm appointment on a Saturday afternoon. The tech quickly determined the problem was a failed hard drive, installed a new solid state hard drive and then was able to copy the files from the failed drive onto an external hard drive while I waited. When I departed at 7pm I had essentially a new computer which worked better than ever and had all my files on the external drive.
I found the tech to be very knowledgeable, skilled, and honest, and he stuck with the job until it was successfully completed even on a Saturday evening. Because he was so trustworthy and in view of the successful results, I intend to return to CTS for any emergent needs, including new equipment.
BTW they also make house calls.