Service was terrible, I ordered rose petals for th...

Service was terrible, I ordered rose petals for the room. When we arrived the flowers were wilted, the couch pillows were ripped and the zipper was opened. The room wasn t heated. I spent a-lot of money for the weekend stay, and was utterly disappointed and disgusted!!! Terrible service! I requested for the room to be cleaned, as the flowers made walking in the room and up the stairs disgusting and dangerously slippery. We vacated the room for the entire day on Saturday and upon our return nothing was vacuumed. We were provided only 2 towels, and when I requested more, my requested was disregarded as we did not receive additional towels for the following day! I mean come on, I could have stayed anywhere for that price, but we chose your resort. And unfortunately we were very dissatisfied, it turned our anniversary weekend into a messy dissatisfaction