David Samoilov

Review of Lexus of Richmond Hill

Only going to put 3 stars here, because this is wh...

Only going to put 3 stars here, because this is where I purchased my vehicle and it was a great deal, has treated and is still treating me very well. The reason why this review won't be 5 stars, is my 2 past experiences coming to this location.

Have had 2 recalls on my vehicle (which is not what I am upset about) but the service was pretty poor for both those visits. First visit, dealt with a super rude person who was helping me with the rental, not sure if they just didnt have a coffee yet, but I was very surprised and disappointed. My past visit was earlier this week and once again the customer service really upset me, I felt like no one there cared, and I left the dealership with a sour taste in my mouth and just had to write a review.

I would put lower stars based on my last 2 visits, but because I love my car so much and got it here pre-owned I have to give credit where its due.