DEAN BURRIS

Review of Grubbs Nissan

Update: I have filed all the advertisements and me...

Update: I have filed all the advertisements and messages I got with the BBB, OAG consumer protection and the Federal Trade Commission. Please file as well if you have delt with the same false advertising scam as I have so we can get a stop put to this.

Be aware of Grubs Nissan. HUGE SCAM DEALERSHIP!!
My wifes car is 5yrs old now and grubs is offering a 3 DAY SALE of $3,000 over blue book for your trade and end of the year rebates on 2019s. Ok sounds good lets get her in a new car. I texted getting all the info before I took a half day off work and drove all the way from Justin Tx. WELL its all just BS. To start the price of the vehicle shows online $22870 msrp rebated down to FINAL PRICE $18,588. While I was there they went back and changed the online price to $19,500 and came back showing me the stock number and price on the mangers phone at $19,500 not $18588. Luckily I took a screen shot before I went up there at the $18,588 price Then the manger proceeded to tell me that the vehicle has $2700 of dealer upgrades on it. "Ok bring me one that has no accessories on it" he said ALL of their cars have $2,700 of dealer upgrades on them. Then tried to show me the fine print that states the price does not include dealer add ons but couldnt find it stating "im just not good at using my phone". Then tried to show me where it says it on a vehicle in the showroom but cpuldnt find it. So now the $18588 car is actually $21,288 with "dealer ad ons" which is damn near msrp on a 2020 and its a 2019!! THEN came the trade. Advertising $3000 over blue book for 3 days only. Well thats all false advertising as well they offered me $500 LESS then 2 different dealers quoted me already which is the extact same number you can pull up on black or bluebook. I can not believe in this day and age of social media and online information a dealership can still get away with such false advertising and still be in business. I gave them a chance to make it right and keep to what they are advertising but they didnt care so I informed them that I would do everything in my power to make sure everyone else knows about their BIG SCAM they are running leaving a review in every place I can. They still didnt care to make good on what they are advertising. It was supposed to be simple. Just sell me the car for the final price ASADVERTISED on YOUR website and give me $3k over bluebook AS YOU ADVERTISED. I did not ask for or want more then just what you ADVERTISED!!
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