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Matt W Review of DoubleTree by Hilton London-We...
Stayed in this hotel for one night.
Stayed in this hotel for one night.
Room was ok, bed quite comfy, all clean.
However next morning, even if I waited for 20 min there was no hot water.
Since I had to leave early to catch the train, I had no time to call for service.
While checking out I have informed front desk that there was no hot water and I was not able to shower.
There was no apology (or compensation???), just that he will inform handy man to check on that!
Thanks for awesome service DoubleTree!
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