T

T o m

3 years ago

My Chevy Trailblazer had a recall for a fuel sendi...

My Chevy Trailblazer had a recall for a fuel sending unit in the gas tank. The gas tank had to be removed for the job. After I took the truck home for a couple of days, I m driving down the road and I hear this big BOOM, and then it sounded like the muffler was dragging underneath the truck. The children start freaking out and crying. So I pull over and the main chassis support bar that goes across under the truck is dragging on the ground with one end of it attached to a bolt hanging on its last thread. The first bolt fell out on the road causing it to fall. this bar also holds the gas tank up if the straps were to break. the guys in the shop clearly didn't even tighten the bolts AT ALL! They probably hand tightened them only. So then the service guy tells me he will send me the missing bolt in the mail so I can put it on properly myself. I needed to make sure the gas tank straps were tight anyways because if the tank falls, I m probably going to blow up in the truck anyways. a week goes by and I still never got the bolts. I call him up and he tells me he left the package on the desk and never shipped it. This is the guy who asked us 5 times when we were there if we could give him a "100% customer satisfaction" rating when the survey comes. well, I never got that survey, so that's why I m typing this in here. I ll never go back to that place again.

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