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I initially went to Boniface Hiers and was told th...

I initially went to Boniface Hiers and was told that I needed an appointment. I made my appointment and came back on the date that I was advised to do so. I informed them up front that I needed a rental. When I got there the person who checks out the rental had came to work and left to drop her child off at school. Because of that I was late for work. I believe that is extremely unprofessional. Although I appreciate the dealer providing me a rental. The service manager and advisers there are nice however the work on my car is still not correct. I have a warranty and my vehicle still jerks as if it's going to take off by itself. They did correct the problem with my car cutting off as I drive but everything else has not been corrected. When I picked up my car my gas tank was empty although I took it to them on a full tank of gas and the passenger floor had mud on it as if they were out stumping in mud. On the back seat floor there was a plastic bag. When I take my car in for service regardless of what dealership I expect it to be given to me the way I gave it to them. Will I recommend Boniface Heirs to anyone going forward absolutely not.

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