I would not recommend / stay again. My mom recomme...

I would not recommend / stay again. My mom recommended me here as a suggestion for my night alone in Rome until my friend arrived and I was not impressed.

Pros:
- The rooftop patio is beautiful, and the 9Euro cappuccino was great.
- Location is cool
- Outside is gorgeous
- Wifi is good throughout
- My mom stayed in a better room when she was here so I guess if you're willing to play the odds...

Cons: Mainly, the room I stayed in was not 5 star.
- Despite advert as soundproofed, I could hear everything happening in the hall from room 112.
- One towel in the bathroom had a pink stain on it, the other a grayish mark.
- The room itself faces an alley with ruins but it was relatively aesthetically unpleasing (window treatments + view).
- Hotel staff was pleasant but relatively unhelpful. I was visibly upset upon arrival (a stranger grabbed me when I left the train station) and the staff could not help me feel secure or understood.
- They gave me a hard key and a card and after the hotel staff was unable to hold my passport to my satisfaction, I could not re-enter the room without staff assistance. Staff then replaced both the hard key and e-card with an e-card.