Payam Ala'i

Review of Insurance Corporation of Briti...

In general very bad company. I was in an accident ...

In general very bad company. I was in an accident and my ski rack broke. ICBC had vendor(s) so we could deal with them directly, instead they denied. I phoned several times and few times with an intimidation tone they said they don't have it and I have to purchase it and later get reimbursed. ICBC wants to buy time as much as it can for paying or after a year not paying it at all. Eventually one said they have a vendor but the methodology is still the same again with an intimidation voice. I was talking with the auto body shop so maybe they have to get involved and later on after wasting a lot of time I found that they can't. Eventually a vendor that I found sent ICBC a letter and ICBC's 7th agent cooperated. I had to waste so much time for what ICBC wanted to hold back. Same with my cars over the COVID-19 situation that they charged $600 without notifying me. Gov't monopoly, $1.3B loss in 2018, etc. It's sad that we have no choice but work to with them.