The hotel receives the five stars from me only bec...

The hotel receives the five stars from me only because of the location, the building and the wonderful rooms.

With the exception of the slightly older concierges, the reception cast including the Chinese manager is in my eyes a disaster.

With these people, checking in becomes an adventure experience: - //

The Internet was not available on both visits. Fortunately, we still had enough data on our SIM cards.

I have already booked two suites in the Treasury and would, despite the in my opinion absolutely out of place staff, book a third time, since the location and especially the rooms are really exceptional.

My good advice to the owner of the hotel:
Put the receptionist in a one star hotel and let the new people train you from your concierge, because this man is great.

A house like Treasury could be transformed into a real gem with the right staff.