T L

Review of Westin Great Southern Hotel

I got this room for my mom and sister because my s...

I got this room for my mom and sister because my sister was taking my mom to a nearby hospital in the morning for surgery. I thought it would be nice for them to be close to the hospital since the surgery was very early in the morning and they live an hour and half away. So this would cut out the drive time.

I lived in Columbus for several years back in early 2000 s and always thought this place looked like a really interesting hotel. I even once knew a guy who was a bartender there and he told me it was a great place. He had run into celebrities who were staying there so I was very certain that this was the best choice since it has such a great looking architecture and seemingly great reputation.

I am sad to say that I was totally wrong. My sister and mother said it was very dumpy. It had cleanliness issues, the shower filled with water, terrible view, they said the bedding had an odor, the heater made a terrible noise and they could not rest well, no microwave even though I got them the Jr. suite. They found the refrigerator in the wardrobe in the bedroom unplugged, no access to refreshments the vending was minimal.

I was so certain that I was putting my family up in a nice comfy place for the night and it turned out to be a total waste of money. I think there are much better options in downtown Columbus for less money. Dare I mention how hotels.com ripped me off (whole other story there). I ended up paying a little less than three hundred for a one night stay that should have been 178.

Such a huge disappointment. Dear Westin: you can't get buy on just having a fancy historic lobby. There are other things to consider as well. I have wanted to stay there but have changed my mind.