We made a booking for the lawn for 12.15pm, and ha...

We made a booking for the lawn for 12.15pm, and had a couple of staff walk past several people including us who were a little confused on where to go. Once we figured it out, after a decent wait we were finally seated and I was given a first set of empty tasting glasses at 12.30 - given we were on a 90 min time frame I was worried we might run out of time to enjoy things. When our staff member returned with the cheese platter, I enquired whether my partner would get his glasses as I wanted to know if I had made an error online and not booked him for the tasting too. She replied with, I only have one set of hands - which I can appreciate but a simple answer of "we are under the pump" or something like that would have been great and more light hearted. The wine educator was great and actually did explain that she was missing the other wine educator. The produce was fantastic but I left feeling like we had been a little bit unwelcome because it was so busy. Thanks